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We’re here to help.
We’ve compiled a list of common questions we are receiving about refunds, cancellations, changes, eCredits and more. Don’t see your question listed? Contact our COVID-19 Desk or give us a call at +1-888-734-2594.
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Commission
How can I tell if a non-refundable merchant fee was applied?
How do I find out what my fare type is?
If my commission is processed through my host agency, does the recall protocol differ?
How do I send my commission back to Regal Wings?
In the event of a refund, is my commission recalled or protected?
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