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We’ve compiled a list of common questions we are receiving about refunds, cancellations, changes, eCredits and more. Don’t see your question listed? Contact our COVID-19 Desk or give us a call at +1-888-734-2594.
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I have a multi-flight and multi-airline itinerary that I canceled. Do I get a separate voucher for each flight and airline?
I have a multi-flight and multi-airline itinerary that I canceled. Do I get a separate voucher for each flight and airline?
No, you will receive a total voucher for each validating carrier.
My tickets were issued by one carrier but operated by another. Which rules apply for a change/refund?
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