We’re here to help.

We’ve compiled a list of common questions we are receiving about refunds, cancellations, changes, eCredits and more. Don’t see your question listed? Contact our COVID-19 Desk or give us a call at +1-888-734-2594.

Do e-credits have an expiration date? What if my clients cannot fly before then?

The airlines want your clients to fly again. As such, many have extended the validity of credits for up to 2 years from the date of issue. This does, though, differ among carriers. Please refer to your flight specialist for details.

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