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Commission
5
How can I tell if a non-refundable merchant fee was applied?
How do I find out what my fare type is?
If my commission is processed through my host agency, does the recall protocol differ?
How do I send my commission back to Regal Wings?
In the event of a refund, is my commission recalled or protected?
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Consolidator Fares
1
Is there a difference between consolidator fares (aka, NET fares) and published tickets?
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E-credits and Exchanges
4
What about fare difference?
Can I use my e-credit on a different route than originally booked?
Do e-credits have an expiration date? What if my clients cannot fly before then?
E-credits and Exchanges
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Miscellaneous
2
How far in advance can I rebook my flights?
I canceled my trip before the airline canceled the flights. Do I now get a refund?
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Multi-carrier Flights
2
I have a multi-flight and multi-airline itinerary that I canceled. Do I get a separate voucher for each flight and airline?
My tickets were issued by one carrier but operated by another. Which rules apply for a change/refund?
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Refunds
3
Is Regal Wings charging a refund fee?
How long will my refund take?
Do I qualify for a refund?
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